WEBINAR - Step Up#9 - Dealing with Difficult Interactions

  • 23 Nov 2022
  • 5:30 PM - 6:30 PM
  • Online Webinar
  • 81

Registration

  • Price inc GST
  • Price inc GST

Step Up and Dealing with Difficult Interactions

Join us as we discuss how to manage difficult interactions more effectively, keep key employees on board, and help people who may not like each other to work together productively. 

In this session you will learn to:

  • Decide which types of situations are worth investing time and energy to resolve
  • Overcome barriers to action
  • Identify interpersonal differences that trigger difficult interactions
  • Productively discuss the emotions that difficult interactions can raise
  • Design solutions that satisfy your and the other party's most important interests and concerns
  • Coach your direct reports to help them learn to resolve difficult interactions

If you have already booked the Step Up in your Career 10 part series or Step Up in your Leadership you do not need to book this session as these are individual sessions only.

Your facilitator:

    Sarah Yip is an award recognized facilitator and keynote speaker.  Over the past 15 years, she has stamped her mark on the leadership landscape with her focus on human-centered leadership. Sarah is a thought-leader and passionate about promoting diversity and inclusion and creating real change through the empowerment and capability uplift of leaders. She is driven by the desire to leave a legacy that is inclusive, ethical and sustainable.  With considerable management experience across Australia and SE Asia, Sarah enjoys working with diverse organizations to improve people and business effectiveness as well assisting with development of current and future leadership skills.


    "Absolutely perfect! Sarah is my new Brene Brown! Wish I could have access to her advice everyday. She seems to have the right answers for just about everything!"


    PLEASE NOTE: registering for this individual session does not include provision of a recording after the event. The full 10 part Step Up Series is available for purchase which includes all ten live online sessions where you can interact with fellow participants and ask questions as well as a 12 month subscription to revisit the sessions via our WiT online portal which includes slides, a library of resources and experiential learning activities for ongoing professional development. 

    More details are available by clicking on this link below:  

    10 part Step Up Series  

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