About us:
We are an award-winning cloud consulting, engineering, and managed services company with a proven track record of assisting clients with their cloud strategy, implementation, and operations. As a leading consulting partner with Amazon Web Services, we build relationships based on integrity and a "no failed project" ethos. Culture and smarts are important to us, and we want you to bring your own flavour to make this role yours!
The role:
Joining our team as a Senior Cloud Engineer, you will play a critical role in delivering exceptional customer experiences through close collaboration with clients. In this high-impact position, you'll have the opportunity to lead the charge in establishing a premium managed services partnership model.
Key Responsibilities:
- Manage and maintain customer cloud environments
- Design and implement various cloud solutions, with a focus on cloud native
- Monitoring the managed services boards and responding to managed service requests and incidents.
- Delivery of after-hours (24x7) managed services.
- Contribution to the ongoing management and improvement of Itoc Operations processes, e.g. on-boarding, change management, incident management, and other ITSM processes.
About You:
- Experience and understanding across a range of AWS products.
- Ability to contribute to the achievement and retention of Itoc’s industry certifications and accreditations, including individual business and technical certifications.
- Display a high level experience across hands-on technical / engineering roles.
- Ability to prioritise and self-manage time
- Any prior experience working within an MSP / Service Desk role would be highly regarded.
Don't let a lack of qualifications hold you back from applying - we're open to candidates of all experiences and encourage you to apply regardless of not fully meeting the job requirements.
Why should you apply:
As an employer of choice Itoc offers a range of benefits to our employees - https://itoc.com.au/about/life
- Competitive remuneration, training and continuous development programs - level up your skills faster than anywhere else with uncapped Udemy and paid AWS certifications and training!
- Rolling salary reviews - be rewarded and recognised for your ongoing efforts and contributions.
- Collaborative and close-knit environment with regular social calendar and quarterly recognition awards.
- We value a healthy work life balance and offer a range of options to suit individuals lives.
- Choice of equipment and start-up allowance to get you set up for success.
We are a 2022 Circle Back Initiative Employer and commit to respond to every applicant
To apply for position click here