Who are we looking for?

Queensland University of Technology (QUT) is seeking a Technical Business Analyst to join Digital Business Solution, Administrative Division.

Take your Technical Business Analyst career to the next level by joining a major Australian University with a truly global outlook. Home to nearly 50,000 students, we're providing real-world infrastructure and teaching to the next generation of change-makers.

You’ll play a key role in driving innovative improvements, support and maintenance of enterprise-wide business processes with a focus on corporate processes and workflow automation. You’ll be supported to work directly with stakeholders across IT teams, Faculties and Institutions to experiment, to identify creative opportunities and to turn ideas into action. You will conceptualise, establish and implement new and improved initiatives and solutions that make a difference to resolving customer pain points and enhanced service delivery.

You’ll have the opportunity to strengthen your expertise by becoming accredited with Appian software and there are exciting future opportunities to work across multiple corporate applications and systems as the role continues to expand across system suites.

Your opportunity includes:

• Be part of highly supportive team and a vibrant, inspiring culture. It’s a world where like-minds come together across disciplines with a commitment to making a real-world difference.
• We invest in industry-engaged professional development opportunities and coaching from leading topic specialists to help you realise your full potential. Whenever you’re ready to continue your development, we’ve got something to assist.
• You’ll be part of an established organisation with a clear vision for continued growth. Our IT portfolio is large and diverse and so are the opportunities for career progression and connection to future opportunities.
• Flexibility is key part of our culture. We support flexible working including working from a non-QUT location for part of the working week so you have the flexibility to work and maintain your wellbeing.

We’re offering this role as a hybrid position as part of QUT’s commitment to embracing the opportunities created by a more virtual and connected world.

Real world impact

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

We’re at the forefront of research and innovation in technology. By providing industry-engaged education for more than 50,000 students we’re transforming industry and society. We’re embracing digital engagement as fundamental to all our endeavours. We’re investing in our digital learning environments to create unmatched flexibility for our students whilst preparing learners and communities today, for the real world of tomorrow.

About Digital Business Solutions

Digital Business Solutions (DBS) provides support for staff and students across a range of information and technology services. DBS uses technology to create value for our students and customers through the portfolios of Learning and Teaching, Research and Innovation, and Professional Services.

DBS is responsible for a wide range of services in delivering and supporting digital solutions for QUT. DBS comprises seven business units with dynamic knowledge and expertise that work collectively with the University’s Faculties, Institutes and Divisions to provide quality Digital Solutions and Services in support of both QUT’s Strategic Objectives and in core operations for learning and teaching, research and innovation and professional services.

What you need to succeed

To thrive in this role, you will be someone who enjoys taking the initiative to provide excellent service and support across a broad range of activities each day.

You will demonstrate:

1. Education, training or relevant experience equivalent to completion of postgraduate qualifications or progress towards postgraduate qualifications; or an equivalent combination of relevant experience and/or education training.

2. Demonstrated experience in technical business analysis and requirements gathering, with the ability to collaborate with stakeholders and peers to gather requirements, conduct analysis and rapidly and accurately elicit requirements or solution design.

3. Experience working with Appian platform / applications or similar is highly desirable.

4. Exceptional analytical and problem-solving skills including the ability to conceptualise, establish and implement new initiatives and innovative solutions within a specified framework, including the ability to develop process mapping (as-is & to-be in BPMN), data and systems documentation in accordance with industry standards.

5. Experience specifying and developing test scenarios/plans.

6. High-level written communication skills, including the demonstrated ability to write clear and precise user and technical specifications, showcase presentations and reports.

7. High-level of interpersonal skills, with demonstrated ability to communicate and negotiate effectively with a diverse range of stakeholders across relevant levels of the organisation, along with the ability to exercise judgement in an impartial manner, provide advice and recommend, manage and implement change.

Careers at QUT

Our culture is vibrant, inspiring and challenging. It's a world where like-minds come together with a commitment to making a real world difference, no matter what the area of expertise.

Beyond personal and professional fulfilment, a career at QUT brings a broad range of tangible benefits, including:

• We offer up to 17% superannuation and a range of salary packaging arrangements to ensure your money is working for you.
• We provide all our employees with generous and fair leave entitlements to ensure that whatever your circumstance, you can achieve the work life balance you need. We work with how you live, not the other way around.
• We recognise that everyone has different needs, so we have a range of accessible services with you in mind including onsite childcare and healthcare services, gyms, pools and more.
• We’re at the forefront of research and innovation in technology, where staff can diversify their knowledge through our collaborative approach in combining different disciplines and engaging with government and industry to deliver new solutions to real-world problems.

How to Apply

Opportunities like this at QUT don’t come up often – Click the Apply button to start your application.

If you are interested in the position but are not sure you have all of the skills required, we encourage you to apply. We offer industry-leading training and mentoring that can help you the rest of the way.

For a confidential discussion about the opportunity, please contact Erianne Bamba, Senior Process Analyst on (07) 3138 3206.

Explore Life at QUT

Reference number: 221234(b)

Term: Ongoing, full-time basis

Remuneration: $126,109 to $142,937 pa (HEW8) (inclusive of $106,563 to $120,783 pa salary, 17% superannuation and 17.5% recreation leave loading)

Location: Kelvin Grove (hybrid option available)

Job opens: 29-Mar-2023

Applications Close: 13-Apr-2023 at 11.30pm

Open to: Applicants who have ongoing full-time work rights in Australia. In support of our strategic priority of Indigenous Australian success, Aboriginal Australians and Torres Strait Islander people are encouraged to apply.

At QUT, our values reflect what we believe in, and what is important to us as an organisation. They capture our strengths, our distinctiveness and sit alongside the priorities outlined in our QUT Connections, and guide our decisions and actions.

QUT aims to inspire and shape the future with talented students and staff from diverse communities, united by our core values of Ambition, Curiosity, Integrity, Inclusiveness, Innovation and Academic freedom.

If you’re curious, innovative, and ready to experience what a career at QUT can offer, we’re ready to meet you. You can find out more about this role and how to apply by clicking ‘Apply’ or the link below.

View the job details at: Queensland University of Technology - Technical Business Analyst (nga.net.au)